Author: Amy Lancaster

We are proud to have collaborated with the UK’s no.1 independent live music venue, Waterloo Music Bar, to create ‘Overkill’ – a 1/1 Custom BMW R Nine T.

Over recent years, this ‘small venue with a massive attitude’ on Waterloo Road in Blackpool has welcomed local & international acts, grass roots musicians to big names. Legendary artists such as Buckcherry, Phil Campbell, Terrorvision, Massive Wagons, The Wildhearts, Ugly Kid Joe, Soul Aslym, Cancer Bats and many more have performed sell out shows at The Waterloo Music Bar.

This collaboration highlights The Waterloo Bar’s commitment to supporting and promoting live music in the Lancashire region. In 2022, the Waterloo Music Bar was crowned the first-ever Best Live Venue receiving the first-ever Black Plaque Award. A year earlier, The Waterloo Music Bar won Best Grassroots Venue North West Music Awards.

Waterloo Music Bar permanently houses the only Motörhead endorsed bar in the UK – Lemmy’s Bar. This provided inspiration for the design of the bike, including details such as the Motörhead Snaggletooth logo and Lemmy’s Rocka Rolla Custom Leather Guitar Strap on the tank. These design details are courtesy of Craig Ellison of Northwest Airbrush.

John Nichol, for Bowker Motorrad, said: “We wanted to do something special to celebrate BMW Motorrad’s 100th anniversary. So, we approached Ian at The Waterloo Music Bar. Our idea was to partner with a local business that is making a difference in the local community and dedicate a customised bike to promote their cause. The Waterloo’s passion for live music represented the perfect fit. Ian and his team do an amazing job supporting local bands and charities; we wanted to help.”

The Waterloo Music Bar owner,  Ian Fletcher, said: “The bike looks amazing. What a great job! It’s great to partner with Bowker Motorrad. Everyone knows about the link between rock music and motorcycles. There’s a deep connection between popular culture and style. 

“I suppose you could say it’s a meeting of minds. We both share a passion for delivering exceptional experiences, whether it’s through the world of motorcycles or the power of live music. And, together, we can create more memorable moments for music fans, motorcyclists and the wider community.”

 

One of Bowker Preston BMW’s most popular staff members has retired a matter of months before his 20-year milestone with the company.

Popular with staff and customers alike, Eoghan Gilbert was one of the most familiar faces at the aftersales reception at Bowker BMW in Preston. Bringing a perfect blend of humour and efficiency to the aftersales role, Eoghan was also renowned for organising staff charity challenges, including a recent 24-mile 5200-feet climb in around 12 hours and raising over £4,000 for St Catherine’s Hospice. 

Eoghan joined Bowker BMW in Preston in March 2004 as a Service Advisor before swiftly making his mark as a Senior Service Advisor, becoming one of the most recognisable members of the team for 19 years and 4 months. Prior to joining Bowker BMW, the former Darwen Vale High School student served as a service Advisor at Jacksons Mercedes Jersey and a Trade Advisor at Baxi Clean Air. 

Now, Eoghan plans to take a breather from the automotive retail industry and make more time for wife Karen, to travel and to enjoy long walks with his pet dogs. Best wishes to Eoghan on his well-deserved retirement and the very best in all his future endeavours.

Lancashire-based Bowker BMW received a visit from Graham Biggs, the BMW UK communications director, for an official staff presentation of the first-ever BMW UK Sustainability Award. 

The award, which recognises Bowker BMW’s unwavering commitment to sustainability, was initially announced at a ceremony in Liverpool as part of the national BMW UK Retailer Awards in January. 

The award also reflects Bowker BMW’s efforts to reduce its carbon footprint and the family-owned business’s substantial financial investment of nearly £2 million in sustainability initiatives during 2022.

Statistics reflect the tangible impact of Bowker BMW’s commitment. The company has successfully reduced paper transactions and communications by 95%, demonstrating its commitment to minimising waste. Additionally, Bowker has appointed an Energy Champion to explore innovative ways of further reducing their environmental impact.

Bowker BMW’s sustainability journey began in 2007 with the launch of the “Bowker SOS” (Switch Off Something) initiative – an initiative inspired by the energy crisis of 1973, aimed to reduce energy consumption. The Group has since implemented various recycling programs and environmentally friendly practices. Only last month, Bowker BMW and MINI centres in Blackburn and Preston have taken another step towards sustainable energy use by installing 1600 new solar panels across their dealership roofs.

Chris Eccles, Director of Bowker BMW, said: “Thank you to BMW UK for taking the time to visit the centre to present this prestigious award. We are proud that BMW has acknowledged our commitment to sustainability nationally. At Bowker, we take our responsibility to minimise our impact on the environment seriously. And we want to lead by example.”

Bowker BMW’s dedication to sustainability extends beyond environmental initiatives. The company prioritises social value and continuously strives to improve working conditions for employees. They invest in new showers, changing facilities, and sourcing uniforms from sustainable suppliers.

Furthermore, Bowker has established long-standing partnerships with local colleges, offering scholarship and apprenticeship programs for over 15 years. This commitment ensures the growth and development of the industry by providing valuable opportunities for apprentices and students interested in the motor trade.

The visit of the BMW UK communications director to Bowker BMW emphasises the significance of the Group’s achievements and collaboration. It showcases the positive impact that businesses can have on the environment and their local communities, inspiring others to prioritise sustainability.

Bowker Motorrad has confirmed it will host another free to promote motorcycle safety and provide riders with essential skills to manage accidents and improve road awareness.

The new date (June 27th 2023) has been agreed upon after over 50 Lancashire motorcyclists attended the free three-hour Biker Down safety training event at the dealership on Preston Docks.

Bowker Motorrad hosted the training event in collaboration with South Lancashire Advanced Motorcyclists (SLAM). It included a complimentary hot-pot supper and refreshments before a three-hour instruction from the Biker Down team.

Lancashire Fire and Rescue Service, responsible for running Biker Down events, was also present, along with representatives from the ambulance service. SLAM distributed tourniquets following a demonstration highlighting their potential life-saving capabilities at the event.

Richard Chacewicz, from Bowker Motorrad, said: “Thank you to everyone who attended Thursday’s event. It was a huge success. We hosted our first Biker Down event for our customers last September. It was a great evening and well received. We are pleased that SLAM and the Biker Down team have agreed to follow up with our third event in June.

“Recent statistics reveal that motorcyclists are at a higher risk of being involved in road accidents than other vehicle users. These events provide invaluable guidance and support to our community.”

The Biker Down training offers a free three-hour course of instruction providing practical and potentially lifesaving advice. It gave riders of all experience levels an awareness of what to do if they were involved with or saw an injured motorcyclist and how to reduce the risks of being in a collision.

Three comprehensive modules cover incident scene management, casualty care, and the science of being seen. The course is designed to equip motorcyclists with the necessary knowledge and techniques to respond to accidents effectively while waiting for professional help.

Lancashire motorcyclists who want to learn more about the next event in June can visit here.

Our Bowker MINI showrooms in Preston and Blackburn will trial Sunday closure from 14th May. 

Whilst customers cannot physically visit our MINI retail centres on Sundays, the online showroom will still be available to view the wide range of New and Approved Used available stock and reserve vehicles online.

We are committed to maintaining our award-winning retail service over one day less. Our online retail experience via the Bowker website will remain available 24 hours a day and seven days a week as usual.

We’ve seen significant changes in customer habits since the Covid lockdown. New working patterns also mean customers have more flexibility when they visit, and higher footfall during the week bears this out. 

The decision to open six days a week will provide employees with extra leisure time with families and friends. The significant decision highlights the importance of work-life balance for retail workers and represents another step towards creating a healthier, more sustainable workplace culture.

Updated Bowker MINI opening times in Blackburn and Preston are:

  • Monday – Friday: 8:30 AM – 6:00 PM
  • Saturday: 9:00 AM – 5:00 PM 
  • Sunday: Closed

For more information, contact your local Bowker MINI Centre here.

Our Bowker BMW showrooms in Preston and Blackburn will trial Sunday closure from 14th May. 

Whilst customers cannot physically visit our BMW retail centres on Sundays, the online showroom will still be available to view the wide range of New and Approved Used available stock and reserve vehicles online.

We are committed to maintaining our award-winning retail service over one day less. Our online retail experience via the Bowker website will remain available 24 hours a day and seven days a week as usual.

We’ve seen significant changes in customer habits since the Covid lockdown. New working patterns also mean customers have more flexibility when they visit, and higher footfall during the week bears this out. 

The decision to open six days a week will provide employees with extra leisure time with families and friends. The significant decision highlights the importance of work-life balance for retail workers and represents another step towards creating a healthier, more sustainable workplace culture.

Updated Bowker BMW opening times in Blackburn and Preston are:

  • Monday – Friday: 8:30 AM – 6:00 PM
  • Saturday: 9:00 AM – 5:00 PM 
  • Sunday: Closed 

For more information, contact your local Bowker BMW Centre or fill out the form on this page a member of our team will be in touch.

BMW Group UK has added Pod Point as a preferred EV home chargepoint supplier for MINI retail customers, further enhancing home charging services for retail customers.

Pod Point have entered into a three-year agreement to allow MINI customers to receive an offer of a home charger consultation and installation by Pod Point’s expert team.

This partnership will also allow MINI customers an increased access to Pod Point’s vast network of National charge points, bringing over 6,200 additional charging bays, allowing you to seamlessly connect to over 11,000 electric vehicle charging stations in the UK. 

The MINI Electric and Plug-in Hybrid range offers drivers the option of a more sustainable driving experience without sacrificing the go-kart feel that MINI is known for. Both the MINI Electric and Plug-in Hybrid range are capable of driving in all-electric mode, producing zero emissions. With a range of up to 140-145 miles on a single charge for the MINI Electric and up to 26 miles of pure electric driving for the Plug-in Hybrid models, these vehicles are ideal for urban commuting and short trips. Plus, their compact size and agile handling make them perfect for navigating city streets and tight parking spots.

BMW Group UK has added Pod Point as a preferred EV home chargepoint supplier for BMW retail customers, further enhancing home charging services for retail customers.

The three-year agreement will see BMW customers purchasing a new electrified vehicle at a franchise retailer offered the option of home charger consultation and installation by Pod Point’s expert team. Over 3,800 BMW customers have already installed a Pod Point home charger. All home installations benefit from a three-year Pod Point warranty included as standard.

The Pod Point app’s charge activity monitoring feature provides vehicle owners with insights into energy usage, enabling them to determine how much energy they are using to charge their vehicle and the electricity cost over a specified period.

This new partnership will also provide BMW customers with increased access to public charging infrastructure with the inclusion of Pod Point’s extensive network in the BMW Charging service.  As a result, in addition to the 14,000+ UK chargepoints already offered to customers through included networks (including bp pulse and IONITY), Pod Point bring over 6,200 additional charging bays thereby increasing BMW Charging access to over 70%* coverage across the UK.

Daniel Elliott, eMobility Product Manager at BMW UK said “We’re really pleased to announce our new relationship with Pod Point.  They excel at providing reliable, easy to use home charging products with a proven reputation for delivering outstanding customer service.  Furthermore, the inclusion of Pod Point’s public charging network within BMW Charging further cements BMW’s focus on creating easy and convenient access to public charging, anywhere, using just the BMW Charging Card or My BMW App.”

Commenting on the partnership, Erik Fairbairn, Founder and CEO of Pod Point said: “We’re delighted to be working with BMW as a preferred chargepoint supplier. BMW has won praise for having some of the best electric cars on the market with its models consistently lauded for efficiency and range, and we’re excited about the electric vehicles it will bring to market in the coming months.”

The partnership supports BMW Group’s transformation towards sustainable mobility. This year, including pre-production vehicles, BMW Group will already have 15 fully-electric models in production and by the end of 2025, the company will have more than two million fully-electric vehicles on the road, worldwide.

Bowker MINI had a fantastic time at Lancashire Business Expo 2023. The annual expo, held on Friday, 24th March, at Preston Guild Hall, attracted over 1,600 visitors.

The team from Bowker MINI offered advice on electric and hybrid fleet benefits, with information on EV range, performance, and cost savings. They also had a team of experts on hand to answer questions and provide one-on-one consultations.

Bowker MINI was one of over 120 exhibitors and exhibition partners showcasing their businesses, a new record for exhibition stand sales and visitor registrations.

Bowker MINI marketing manager, Amy Lancaster-Hall, said, “What a great event! The Lancashire Business Expo is always a fantastic opportunity to meet other local businesses. Thank you to Shout Expo for their hard work, and congratulations on delivering another memorable event.”

Director of Shout Expo, Jordan Conlin, echoed the positive sentiment: “This year’s LBE was off the scale – so much fun. Preston Guild Hall was buzzing. We’re all exhausted, but we’re already excited about 2024! A huge thanks to all our partners and exhibitors who made the expo such a huge success and to the visitors who came along to see what the fuss is all about and give our exhibitors the chance to showcase their services.”

The Lancashire Business Expo has established itself as an important annual event for businesses in the region, combining exhibition stands, networking opportunities, and interactive activities.

For more information and reactions to this year’s Lancashire Business Expo, search for #LBE2023 across social channels.

Bowker BMW enjoyed a successful Lancashire Business Expo 2023, which took place on Friday, March 24th, at the Preston Guild Hall. The event drew in over 1,600 attendees, and Bowker BMW was one of the more than 120 exhibitors offering their services.

At the expo, Bowker BMW provided valuable information on the benefits of electric and hybrid fleets, including details on EV range, performance, and cost savings. In addition, their team of experts was available to provide one-on-one consultations and answer questions.

Marketing manager for Bowker BMW, Amy Lancaster-Hall, expressed her delight with the event, saying, “What a great event! The Lancashire Business Expo is always a fantastic opportunity to meet other local businesses. Thank you to Shout Expo for their hard work, and congratulations on delivering another memorable event.”

The Director of Shout Expo, Jordan Conlin, also praised the event, saying, “This year’s LBE was off the scale – so much fun. Preston Guild Hall was buzzing. We’re all exhausted, but we’re already excited about 2024! A huge thanks to all our partners and exhibitors who made the expo such a huge success and to the visitors who came along to see what the fuss is all about and give our exhibitors the chance to showcase their services.”

The Lancashire Business Expo has become a significant annual event for local businesses, providing opportunities for networking, interactive activities, and exhibition stands. To learn more about this year’s event and see reactions, search for #LBE2023 across social media channels.

Sunday 16th April 2023 | 9:30-16:00

Have you been riding for a few years since you passed your test, are perhaps not fully up-to-date on the Highway Code, lacking a little confidence with slow speed maneuvering or would maybe benefit from having someone cast an eye over how you ride?

We are looking to arrange a Free 1 to 1 Assessment Ride Day with an IAM RoadSmart Observer, based from our Centre on Preston Docklands.

The session will begin with a pre-ride chat to find out what your riding interest/experience is and if you have any particular area(s) you would like to improve on, followed by a discussion of the route, which should take approximately 40 minutes covering a variety of roads.

After the ride, your Observer will give their feedback, covering both the good areas and where there is some room for improvement.

Sometimes it’s useful to know how others perceive our riding. You will be given a time slot for your session which should take approximately 2 hours in total.

If you are interested in taking part in our Free 1 to 1 Assessment Ride Day, please complete the enquiry form on this page or call Richard Chacewicz on 01772 767300.

BMW UK presented the award to the Bowker BMW Centres in Blackburn and Preston, at a ceremony in Liverpool. The award was one of the national BMW UK Retailer Awards and recognised the family-owned group’s commitment to sustainability. The award also acknowledges Bowker’s efforts to reduce its carbon footprint.

Bowker Motor Group’s financial commitment to sustainability in 2022 alone has reached almost £2 million. The business has engaged an Energy Champion to discover smarter ways to reduce their carbon footprint. And, last year, Bowker revealed that it has eliminated all but 95% of its paper transactions and communications. 

The BMW UK Awards were presented at the ACC Liverpool by comedian Alan Carr and TV presenter Edith Bowman. The awards recognise the hard work and dedication of BMW and MINI retailers across the country. BMW UK chose winners in categories including Sales, Marketing, Used Cars, and Sustainability. 

Chris Eccles, Bowker Motor Group director, said: “Thank you to BMW UK for this prestigious award. We are proud that BMW has recognised us for our commitment to sustainability, especially in the first year it has been presented. At Bowker, we take our responsibility to minimise our impact on the environment seriously. And we want to lead by example. 

“This award is credit to the hard work and dedication of our staff. Now, more than ever, we’ll continue to find more ways to reduce our impact on the environment. It’s up to us all to reduce our carbon footprint and make a difference.”

Sustainability has been at the heart of Bowker Motor Group since 2007. In that year, the Bowker centres adopted the ‘Bowker SOS’ (Switch Off Something) initiative inspired by the energy crisis of 1973. Since then, the centres have recycled materials such as glass, cardboard, oil, and even rubber tyres to help the environment. Recyclers reconstitute the tyres to reuse in flooring for children’s playgrounds.

In 2012, Bowker BMW in Blackburn became the first car dealership in Lancashire to install  solar panels on the roof of its Blackburn Centre. At the time, the investment in 210 panels offered a projected saving of £420,000 over the next 25 years. With the spiralling increase in energy costs, this saving is likely to be even more. An emissions saving of almost 500 tonnes of CO2 was also predicted.

The sustainability award also acknowledged Bowker for creating wide-ranging social value. The business demonstrated a focus on improving working conditions for employees and supporting the local community. 

At work, the company is investing in new showers and changing facilities for staff.  From wealth management workshops to professional development for managers, Bowker employees can count on support. And they have sourced uniforms from sustainable suppliers.

Working with local colleges, Bowker has established scholarship and apprenticeship schemes for over 15 years. The group has employed 14 apprentices and recently hired its first female apprentice. Bowker also invites students to experience the motor trade at first hand. The training covers all departments during a 10-day period.

Bowker Motorrad has confirmed it is sponsoring young rider Kieran Smith in the upcoming BMW F 900 R Cup. 

The partnership will provide support for Smith as he competes in the new one-make series, which runs alongside the 2023 British Superbike Championship programme.

17 year-old Kieran Smith, from Reading, will compete in the F900R Cup alongside his twin brother Christian. Kieran and Christian’s passion for motorcycles stemmed from a very early age and started for fun at the age of five. Their first racing experience (at the age of 12) was in Motocross on KTM 85s in 2017 and 2018. They both had their rookie year in HEL Junior Supersport BSB in 2021 learning the ropes and became seriously competitive racing again in HEL Junior Supersport in 2022.

For Bowker Motorrad, John Nichol said: “We are thrilled to be supporting Kieran in this first year of the F 900 R Cup. Kieran is a talented rider with a bright future ahead of him, and we are proud to be able to play a part in his journey. We can’t wait for the season to start.” 

Designed to be accessible for both aspiring and experienced riders, the F 900 R Cup features up to 40 riders competing on identical 105hp F 900 R roadsters at iconic UK circuits. The event includes multiple practice and qualifying sessions, with points accrued during two races at each round.

The first testing sessions will be held at Donington 25th-26th March and Silverstone 28th -29th March.  The series starts at Silverstone on 7th – 9th April and ends nine races later at Brands Hatch on the weekend of October 14th. 

Bowker Motorrad’s sponsorship demonstrates the Lancashire dealership’s commitment to supporting up-and-coming talent and provides race-day experiences for customers and a platform for the dealership to reach a wider audience.

Kieran Smith said: “We are grateful to Bowker Motorrad for their support and belief in me. Competing in the F 900 R Cup is a great opportunity, and I am excited to see what the future holds. With the help of Bowker Motorrad, I am excited to get back on the track and looking forward to a great season.”

The F 900 R Cup is set to be a highly competitive event, with riders from across the UK vying for a chance to prove their skills on the track. More information is available at https://www.bmw-motorrad.co.uk/en/experience/motorsport/the-bmw-f-900-r-cup

MINI Advanced Car Eye 3.0

For a camera that doesn’t miss a trick, look no further than the new MINI Advanced Car Eye 3.0. It’s the official full-HD camera for MINI, designed to record detailed videos of driving situations and incidents.

THE CREDENTIALS:

  • Front and rear cameras included
  • Easy to use and suits the iconic style of any MINI*
  • Records detailed videos of driving situations and incidents
  • Uses light-sensitive sensors to ensure excellent quality, day or night
  • Uses advancements in technology to rapidly detect any possible accidents or theft, prompting the camera to start recording immediately
  • A smart GPS receiver enables precise recording of the location and speed
  • Avoids unnecessary footage by evaluating slight movements to distinguish between the everyday and the unusual
  • All videos are saved automatically to a 32GB SD card
  • Can operate for up to 24 hours while your MINI is parked

PRICE INCLUDING VAT & FITTING

  • Front Camera only: £295
  • Front and Rear (where rear window is in Tailgate): £545

MINI Advanced Car Eye 3.0 PRO

Whether you’re driving or parked, MINI Advanced Car Eye 3.0 PRO keeps careful watch of your car. Radar and incident sensors ensure you keep track of every moment. Plus, a host of features include light sensitive lenses for day and night recording, control and footage review using the LCD touchscreen or the app, and smart voice recognition. With a sleek QHD front camera and HD rear camera*, you won’t miss a thing.

THE CREDENTIALS:

  • Front and rear cameras included
  • Easy to use and suits the iconic style of any MINI*
  • Radar and incident sensors record any movement
  • Uses light-sensitive sensors to ensure excellent quality, day or night
  • Uses advancements in technology to rapidly detect any possible accidents or theft, prompting the camera to start recording immediately
  • A smart GPS receiver enables precise recording of the location and speed
  • Avoids unnecessary footage by evaluating slight movements to distinguish between the everyday and the unusual
  • All videos are saved automatically to a 128GB SD card
  • Can operate for up to 24 hours while your MINI is parked

PRICE INCLUDING VAT & FITTING

  • Front and Rear (where rear window is in Tailgate): £660

To purchase MINI’s official full-HD dashcam, or for more information, please give us a call at Bowker Blackburn on 01254 274333 or Bowker Preston on 01772 761234. Alternatively, complete the enquiry form on this page and we’ll call you back.

*Not for vehicles with Visibility package (option 359). Model compatibility: MINI Convertible Cooper From 2016. MINI Convertible Cooper D From 2016. MINI Convertible Cooper S From 2016. MINI 3 door One From 2014. MINI 3 door One D From 2014. MINI 3 door Cooper From 2014. MINI 3 door Cooper D From 2014. MINI 3 door Cooper S From 2014. MINI 3 door John Cooper Works From 2014. MINI 5 door One. MINI 5 door One D. MINI 5 door Cooper. MINI 5 door Cooper D. MINI 5 door Cooper S. MINI 5 door Cooper SD. MINI 5 door John Cooper Works. MINI Clubman One From 2015. MINI Clubman One D From 2015. MINI Clubman Cooper From 2015. MINI Clubman Cooper D From 2015. MINI Clubman Cooper S From 2015. MINI Clubman Cooper SD From 2015. MINI Countryman One From 2016. MINI Countryman One D From 2016. MINI Countryman Cooper From 2016. MINI Countryman Cooper D From 2016. MINI Countryman Cooper S From 2016. MINI Countryman Cooper SD From 2016. MINI Countryman Cooper S E From 2016

Bowker MINI is spearheading an environmental drive to make all its processes paperless; and has already eliminated all but 95% of its paper transactions and communications.

Family-owned Bowker Motor Group’s paperless mission was pioneered by the group’s sales team in their centres in Blackburn and Preston. The company’s aftersales department has now followed their lead in going completely paperless. The remaining departments will soon follow suit.

The paper-free changes means that the customer experience at Bowker is now completely digital – using computer screens and tablets to share information. The information is then stored securely and digitally instead of as physical documents.

Stewart Rose, Bowker Group service manager, said: “With the introduction of paperless processes, we all learned to adapt the way we work. It didn’t take long for the benefits to all staff and customers to become clear. Digitised documents are much easier to search for and find. It’s speeding all our processes up, too. All our transactions are now completed on tablets.”

Bowker Motor Group has partnered with Keyloop to introduce new paperless processes. Keyloop provides dealer management systems in over 90 countries. Its technology connects over 250,000 product users and 18,000 retail sites. The secure open platform links retailers, manufacturers, partners, and customers to provide a seamless automotive retail and service experience.

In addition to the improved customer experience Bowker’s paperless drive is delivering other business benefits too. Digital storage saves space and time, boosts security and helps the environment.  Manufacturing paper products produce greenhouse gases, causing deforestation and global warming.

Stewart Rose adds: “Our new paperless processes help continue our company’s commitment to the environment. We also monitor how we recycle packaging and waste; conserve energy and use more electric vehicles – it all adds up! The energy crisis and Global climate emergency has encouraged us to focus on what all businesses need to do to make a difference.”

Bowker Motor Group’s long-held environmental focus began more than 15 years ago when they recycled glass, cardboard and even rubber tyres to be reconstituted for re-use including flooring for children’s playgrounds.

Bowker BMW is spearheading an environmental drive to make all its processes paperless; and has already eliminated all but 95% of its paper transactions and communications.

Family-owned Bowker Motor Group’s paperless mission was pioneered by the group’s sales team in their centres in Blackburn and Preston. The company’s aftersales department has now followed their lead in going completely paperless. The remaining departments will soon follow suit.

The paper-free changes means that the customer experience at Bowker is now completely digital – using computer screens and tablets to share information. The information is then stored securely and digitally instead of as physical documents.

Stewart Rose, Bowker Group service manager, said: “With the introduction of paperless processes, we all learned to adapt the way we work. It didn’t take long for the benefits to all staff and customers to become clear. Digitised documents are much easier to search for and find. It’s speeding all our processes up, too. All our transactions are now completed on tablets.”

Bowker Motor Group has partnered with Keyloop to introduce new paperless processes. Keyloop provides dealer management systems in over 90 countries. Its technology connects over 250,000 product users and 18,000 retail sites. The secure open platform links retailers, manufacturers, partners, and customers to provide a seamless automotive retail and service experience.

In addition to the improved customer experience Bowker’s paperless drive is delivering other business benefits too. Digital storage saves space and time, boosts security and helps the environment.  Manufacturing paper products produce greenhouse gases, causing deforestation and global warming.

Stewart Rose adds: “Our new paperless processes help continue our company’s commitment to the environment. We also monitor how we recycle packaging and waste; conserve energy and use more electric vehicles – it all adds up! The energy crisis and Global climate emergency has encouraged us to focus on what all businesses need to do to make a difference.”

Bowker Motor Group’s long-held environmental focus began more than 15 years ago when they recycled glass, cardboard and even rubber tyres to be reconstituted for re-use including flooring for children’s playgrounds.

10 years ago Bowker BMW in Blackburn installed 206 new solar panels on the roof of the dealership. Since the five-figure installation, the panels have delivered CO2 savings estimated at almost 500 tonnes. That amount is equivalent to the amount of carbon sequestered by 80,000 trees grown from seedlings during the same time.